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Quality AssuranceAt Scorpielle Designs, we take immense pride in crafting custom and personalized jewelry using the finest quality gemstones, combined with skilled craftsmanship and healing hands. Each piece is meticulously created to ensure both exquisite aesthetics and powerful healing properties. Contact Us If you have any further inquiries about caring for your gemstone jewelry or need assistance, please don’t hesitate to reach out to us at scorpielledesigns@gmail.com. Our team is here to provide guidance and support to ensure your jewelry remains as vibrant and energetically charged as the day you received it.
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Custom Order ProcessCustom Order Process: At Scorpielle Designs, we are delighted to offer custom-made gemstone jewelry, tailored to your unique preferences. Our custom order process is designed to ensure your satisfaction throughout the creation of your personalized piece. Consultation: To begin a custom order, please leave us a message in the "Add Note" section of your cart PRIOR to check out. We will work closely with you to understand your vision and provide guidance on the design process. Payment: Upon finalizing the details of your custom order, full payment is required prior to the commencement of work. Payment can be made securely through our website or via the payment method provided by our team. Order Creation: Once payment is received, Scorpielle, will begin crafting your custom piece. Please allow approximately 2.5 to 3 weeks for the creation of waist beads and up to 2 weeks from the date of payment for other custom orders. Please note that specific timelines may vary depending on the complexity of the design and availability of materials. Progress Updates: Throughout the creation process, you will be periodically updated on the progress of your order. We aim to keep you informed at various stages, ensuring your satisfaction with the evolving design. Completion and Contact: Upon completion, your custom-made gemstone jewelry will undergo a final quality check. We will contact you to confirm the details before shipping your personalized piece.
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Returns, Refunds and CancellationsNo Returns, No Refunds Policy At Scorpielle Designs, we take pride in creating high-quality, handmade jewelry infused with care, intention, and spiritual energy. Due to the unique and personalized nature of our products, as well as the energy exchange involved in their creation, we do not accept returns or offer refunds. Replacement Policy If your item arrives damaged or defective, we are happy to offer a replacement or repair. Please notify us within 7 days of receiving your order and provide clear photos of the issue. We will work with you to resolve the matter promptly. Cancellation Policy Cancellations can only be made before production begins on custom or personalized items. Once work has commenced, cancellations may not be possible. If you need to cancel, please contact us immediately to determine if cancellation is an option. Thank you for understanding and supporting the care and energy behind every piece we create.
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Payment PolicyAt Scorpielle Designs, we aim to make your purchasing experience seamless and convenient. All orders, including custom and personalized jewelry, require payment in full before the order is initiated or any work begins. This policy ensures that we can promptly begin creating your unique piece without any delays. Before placing your order, we recommend reviewing our payment policy to ensure a smooth and hassle-free process. Thank you for choosing Scorpielle Designs for your jewelry needs.
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Communication and Contact PolicyAt Scorpielle Designs, we value clear and timely communication to ensure a smooth and delightful experience for our customers. Please review our communication policy for effective interaction. Response Time We strive to respond to all inquiries, including consultations, order updates, and general questions, within 24-72 hours. Our commitment is to provide you with comprehensive and informative responses in a timely manner. Progress Updates Once your custom order is initiated, we will keep you informed about its progress. We will provide regular updates during the creation process to ensure your satisfaction with the evolving design. Preferred Contact Our preferred communication channels are chat or email. For inquiries or updates regarding your order, please contact us at scorpielledesigns@gmail.com. We appreciate your cooperation in using these channels for efficient and documented communication
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Feedback and ReviewsWe welcome your feedback and value your opinion. You can email us with any complaints, suggestions, or general feedback. Additionally, you can leave a review on our social media channels to share your experience with others.
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DisclaimerDisclaimer: The information provided on this website about crystal healing is for educational and metaphysical purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare providers with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of information you have read on this website. Reliance on any information provided on this site is solely at your own risk."
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